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United States Postal Service
$3.7 Million In Refunds & Billing Reductions

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American audited 256 post office locations in New York City and northern New Jersey and obtained $3.7M in refunds and billing reductions.  The savings resulted from the correction of improperly estimated, broken meters, misread meters, including bills issued to a meter which had been removed several years earlier, and meters not being billed using discounted rate classifications they were entitled to receive.