Weill Cornell Medical College

American Utility Consultants identified two properties that qualified for a special discount on their utility bills as a result of recent facility upgrades.  However, the utility company refused to provide the discount because it argued that the qualifying work was performed prior to the start of the discount program.  It took five years, including an informal hearing before the Public Service Commission, along with two appeals, but American ultimately prevailed.  The utility company was ordered to provide a refund of $250,000 plus $150,000 in interest.  Other refunds and billing reductions associated with the electric and water bills totaled $1,900,000.