Commercial Office Building

$1M In Refunds & Billing Reductions

Commercial Office Building
$1M In Refunds & Billing Reductions

american utility consultants

A new office building owner was overcharged more than $370K due to its water meters being misread, immediately before the property was transferred. As a result, the new owners were charged for water that was actually consumed more than a year before the property was sold. Furthermore, when one of the meters stopped registering, the water agency over-estimated its rate of usage for more than a year by relying on the incorrect readings. Once the meter was finally replaced, the new meter's rate of usage supported American's claim that the bills issued to the broken meter were excessive. In addition to this $370K refund, another $640K in water and electric savings was achieved.